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Terms Conditions That Govern Your Account

These terms set out what you agree to when you open and use your sudaratoto account — covering deposits via DANA, OVO, or GoPay, how your wallet balance is managed, and what we expect from both sides.

Account holder responsibilityDANA, OVO, GoPay wallet rulesEligibility by local lawFair use & conduct standardsChanges notified in advance

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What These Terms Actually Cover

sudaratoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on sudaratoto and making any deposit — whether through DANA, OVO, or GoPay — you confirm that you have read, understood, and accepted these terms in full. They apply to every session, every wallet transaction, and every interaction with our lobby, live

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tables, slots, and sportsbook categories. We may update these terms when platform rules, local regulations, or payment rail requirements change. When we do, we'll post the revised version here and note the update date at the top of this page. Continued use of your account after
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any update means you accept the revised terms. If you disagree with a change, the right step is to stop using your account and contact our support team to request a closure. These terms do not override applicable local law — where Indonesian regulations set a
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stricter standard, those rules take precedence. Access to any part of the lobby depends on whether it is permitted in your eligible region. We do not extend access to regions where local law prohibits it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Our Commitments Under These Terms

These commitments are not marketing copy — they describe the actual steps we take to keep your account secure, your data handled correctly, and your rights clear. Players in Makassar and across Indonesia can rely on the same account security and data practices regardless of which wallet they use to deposit.

Account Security Your account is protected by OTP verification at login and on withdrawals. We do not store full wallet credentials — only the reference ID your DANA, OVO, or GoPay app generates.

Data Retention We keep your account transaction records for the period required under applicable local regulations. You may request a summary of your records by contacting support with your account ID.

Cookies & Session Data We use session cookies to keep you logged in and to remember your lobby preferences. These expire when you close your browser unless you select the stay-logged-in option at sign-in.

Requesting Changes To update your registered wallet, correct personal details, or request account closure, contact support directly. Changes to payment wallet links require re-verification through the new wallet's OTP flow.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about what these terms mean for your account, a specific wallet transaction, or your eligibility in your region — our support team handles all of it. Reach us through any of the channels below. For wallet-related disputes involving DANA, OVO, or GoPay, include your transaction reference so we can locate the record faster.

Team online

Live Chat

Open the chat widget from any page on sudaratoto. Available during active lobby hours for account and terms questions.

Email Support

Send a detailed message to our support address. Include your account ID and the specific clause or transaction you are asking about.

Wallet Dispute Line

For DANA, OVO, or GoPay transaction queries, contact support with your e-wallet reference number and we will trace the record directly.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — wallet deposits, eligibility, data access, and what happens when terms are updated.

Yes. Every transaction through any linked wallet is governed by these terms. The rules apply from the moment your deposit is confirmed and your account balance is updated.

We post the updated terms here with a revision date. Continuing to use your account after the update date means you accept the changes. Contact support if you want to discuss a specific clause.

Eligibility depends on local law in your region. We do not extend lobby access where local regulations prohibit it. Check with your regional legal position before opening an account.

Yes. Contact support with your account ID and we will provide a summary of your transaction records for the retention period held under applicable local regulations.

Stop using your account and contact our support team to request a formal account closure. We will process the request and confirm when your account has been deactivated.

These terms cover your entire account across all lobby sections — slots, live tables, and sportsbook categories. Specific wagering rules for each section are detailed in the relevant lobby area.

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